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How long will my video take?

We know you want to show the world your great products and services, but like any great ideas, they need time to flourish. Our 'Essentials Explainer' video takes 1-2 weeks of production time, ‘Elevate Explainer' video takes 2-4 weeks and 'Essentials Platinum ' video takes 3-4 weeks of production time, from start to end. Our Social Media video packages and Logo animations take 1-3 weeks of production time. If there are pressing deadlines, please let us know in the ‘additional notes', so we can accommodate. We never miss deadlines!

Why do you only charge me 50% deposit at Checkout?
It’s industry standard to pay 50% upfront and then 50% on completion. We have a 100% satisfactory policy, so if you’re not happy, you get your money back. This has never happened to us, but we want people to have that guarantee to settle any nerves. Buy with confidence.

Do you do custom orders? What about live action?
We certainly do. Even though you see a series of proven package deals, we tailor to all kinds of projects. We also have a bunch of talented Directors, Editors, Camera operators and designers on our books for all your live action needs.
How many changes are included in the price?
Because animated videos are a blend of art and science, changes are inevitable. After the first two stages are signed off (scriptwriting and storyboards) by you, the client, only then do we start animating. We limit the rounds of changes in the animation stage to 3 (our clients never need more than this anyway).
Why do you have your prices for everyone to see?

We pride ourselves on transparency and don’t feel the need to squeeze every penny out of our clients. 

If you have any more questions, click our live customer chat service or send us a message. Don’t worry, we won’t leaving you hangin.